Our telephones are answered by the Medical Answering Service. The Nephrologist on call will be paged for Medical problems after hours and over the weekend. In case of telephone failure the direct Medical Answering Service number is 559-221-4545. The Nephrologist on-call will take all calls after hours and during the weekend. If you have an emergency go directly to the emergency room. We are on call 24 hours a day, 7 days a week for emergencies.
With your patient portal, you can be in control of your health and care. Patient Portals can save you time by helping you communicate with your doctor and their medical staff between visits. Your online health record is available through our Patient Portal.
With a Patient Portal, you can:
- Request Appointments (non-urgent)
- Refill prescriptions
- Check benefits
- Update insurance or contact information
- Complete forms
- Ask questions through secure messaging
You also may be able to view:
- Test & Lab results
- Visit Summaries
- Your medication history including allergies, immunizations, and medicines
- Patient Education
If you are currently a patient with our practice and are interested in signing up for your patient portal, please ask our staff at the front desk or you may call the office directly at 559-228-6600 and they can assist you on how to register.
Monday -Thursday we will attempt a 24 hour turnaround. Request all refills direct from your pharmacy for the quickest results. Friday & weekend refills will be processed only for emergencies.
Return Visit Labs
Your labs should be done 1 week prior to your return visit/appointment.
Your Insurance Card is required at each office visit. We accept most insurance. Co-pays are due at time of each office visit. If your insurance requires prior authorization, allow for delays in appointments and refills. If you begin dialysis treatment you may be eligible for Medicare. Our Billing Staff is available to explain eligibility issues. This information is also available at the Social Security Office and the Dialysis Unit where your treatment will be provided.
The Nephrology Group, Inc. has a team of expert nutritionists and dietitians because we realize the importance of a balanced and healthy lifestyle that supports the recovery process in patients with kidney and vascular disease. Diet often changes depending on the type of kidney disease patients have and can affect how they process the food they eat. This is a big adjustment for most patients, and requires the help and support of an experienced professional. Our dietitians help:
- Manage a food diary with details of the meals and their respective nutritional values
- Monitor calorie intake with respect to the physical condition of the patient
- Add vitamin, sodium and potassium supplements to the diet
- Have regular check ups to ensure the recommended diet is working well
- Work in collaboration with the medical team to ensure a well rounded treatment and recovery